About

JR Colombian Emeralds by JR Jewels

JR COLOMBIAN EMERALDS is an American company founded in 1995 by Jorge Rodriguez as a supplier of Natural Colombian emeralds. Here at JR Emeralds we hand selects pieces from thousands of loose natural Colombian emeralds. Our stones are produced in the world famous Muzo mine in Colombia.

Creative and extraordinary designs fulfill the needs of all our international clientele. We also source our emeralds from the Coscuez, La Pita and the Chivor mines. Emeralds that are sourced from these mines break world records and are housed in the most prestigious of Museums in the United States and abroad.

We are proud to have assembled a world class team of classically trained GIA resident jewelers and designers that have dedicated their lives to the art of creating jewelry. Our team has a combined experience of over 90 years.

Our jewelers have been trained and have apprenticed with the most prestigious jewelers of our time. Talent can also be found within our jewelry designers that hold several degrees in art and history. Studying new trends and techniques puts us head and shoulders above our competition.

Jorge Rodriguez was born in Samacá, Colombia. From a family of four siblings and boyacense parents, Carlos Rodriguez and Mercedes Sierra. From a young age, during his summer vacations his paternal grandfather led him to explore boyacenses mines. Since then, this young man was left captivated by one of the finest gems in the world, the Colombian emerald.

Boyacá is a state in Colombia, known internationally for its magnificent mine productions. Jorge is a native near one of the most exquisite mines in the world “Muzo,” which produces the finest emeralds in the world, otherwise known as “Gotas de Aceite.” In 1987, he arrived in the United States where he began distributing Emeralds and working with the most renowned jewelers throughout Palm Beach, Florida. In 2004, he opened his own jewelry store in Jupiter, Florida. Which has been maintained so far, achieving recognition in many corners of the world.

Shipping

USA Shipping:
Complimentary shipping within the United States with any order. Our shipping provides tracking information and will be delivered within 2-3 business days nationwide.
We do not ship on Saturday’s nor Sunday’s.
*Shipping an item out may be delayed by 1 business day if ring sizing is needed
*Shipping an item out may be delayed if there is a national holiday. EX: Labor Day Monday

Upgrade Shipping: Please leave in the ‘note to seller’ that you would like to upgrade your shipping. We use 1-2 day shipping with USPS Express, for a fast and safe arrival. Upgrading surcharge: $25.00, we will send you an invoice via PayPal.

International Shipping:
We ship to any city in the world! Due to customs and delays we only offer USPS Express, $60.95. This shipping is safe, fast, and has proven to be smooth when overlooked in customs. Allow 3-5 business days for item to arrive.

Upgrade International Shipping: Fedex three day saver $100.00 USD

Returns and exchange details

We offer a 100% money-back guarantee on all merchandise with a 14-day return policy for the full price of the item as long as the item is not altered or broken. After 14 days, returns are no longer accepted. Shipping must provide correct shipping service we require and tracking information. We are not responsible for shipping returns or if they are lost during transit or shipped to the wrong address. Choosing a ring size or necklace length is not considered customizing or altered so don’t let that hold you back! Please contact us for any questions.

‘Made to order’ or ‘customized jewelry’ is made specifically for you, for this reason we only offer exchanges on certain items. An exchange can be made within 14 days of the made to order item being received, after 14 days the item is non-refundable. Exchanges must be greater to or equal than of that previous item purchasing price. Items that cannot be exchanged or refunded are ‘made to order’ items or any item that has been engraved or personalized in such way. Shipping and handling are non-refundable. For more information or for assistance, please call us at 1-800-840-6828 or email us at jrcolombianemeralds@gmail.com

Layaway: Layaway is a non-refundable, store exchange only within 14 days of you receiving the item.

Items on sale: We do not accept refunds for items on sale!

If there is an issue with your item please contact us directly as we are more than willing to work with you!